Privacy Policy
Last updated: October 21, 2025
1. Introduction
UTrack ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Please read this Privacy Policy carefully. By accessing or using our service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy and our Terms of Service.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for our services
- Express interest in obtaining information about us or our products
- Participate in activities on our services
- Contact us
Personal information may include your name, email address, phone number, billing address, and other similar information.
2.2 Tracking Data
When you use our tracking services, we collect location data, device information, usage patterns, and other data necessary to provide our tracking and monitoring services. This may include:
- GPS coordinates and location history
- Speed and movement data
- Device identifiers and technical information
- Usage statistics and patterns
2.3 Automatically Collected Information
We automatically collect certain information when you visit, use, or navigate our services. This information does not reveal your specific identity but may include device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information.
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our services
- Improve, personalize, and expand our services
- Understand and analyze how you use our services
- Develop new products, services, features, and functionality
- Communicate with you for customer service, updates, and marketing purposes
- Process your transactions
- Find and prevent fraud
- For other legitimate business purposes
4. Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processing, data analysis).
- Business Partners: Companies with whom we partner to offer products or services.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition.
- With Your Consent: With your consent or at your direction.
5. Data Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission or storage of information can be entirely secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal information we have about you
- Correct inaccuracies in your personal information
- Delete your personal information
- Object to our processing of your personal information
- Withdraw consent (where applicable)
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
7. Cookies Policy
We use cookies and similar tracking technologies to collect and use information about you and your interaction with our website. For more information about our use of cookies, please see our Cookies Policy.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: support@utrack.co.ls
- By phone: +266 5812 0094
- By visiting our location: Pioneer Mall, Upper Floor Kiosk
